Refund policy

1. Overview

We want you to love your purchase. If for any reason you are not completely satisfied, we offer a 5-day return policy from the date of delivery.

2. Eligibility for Returns

To qualify for a return:

  • The item must be returned within 5 days of delivery.

  • The product must be unused, unwashed, and undamaged.

  • Original tags, packaging, and invoice must be included.

  • The product should not show signs of wear, misuse, or alteration.

We reserve the right to decline returns that do not meet these conditions.

3. Non-Returnable Items

The following items are not eligible for return:

  • Customized or made-to-order products

  • Clearance or final sale items

  • Hygiene-sensitive products (if applicable)

  • Gift cards

4. Return Process

  1. Email us at globalproductcart@gmail.com within 5 days of delivery.

  2. Share your order number and reason for return.

  3. Our team will guide you through the return process.

Return shipping instructions will be provided via email.

5. Refund Process

  • Refunds are processed after product inspection.

  • Once approved, refunds will be initiated within 5–7 business days.

  • The amount will be credited to your original payment method.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for quick resolution.